How do I place order ©
Indicate us the item ID Number with the Size from our Online Catalog: www.nike11.com . After received your order confirmation, we will sum up the amount for your payment. You pay by our Payment Methods with our payment details. we delivery the shoes once your payment confirmed.

Can i buy sample shoes and what is the price © 
We accept to sell even one pair as sample. Please contact us for price.

What is the Minimum Order © 
We prefer to start a regular order at minimum 6 pair, if you need an order less 6 pair.please kindly negotiate with us.

How long it takes to receive shoes ©
Most usually it takes 6-8 business day to receive the shoes,that based on where are you, and your country. 

Can I get a catalog ©
Sorry. we do not have any catalogs that are available to ship to customers individually. You may check our latest product listings for your desired item and specifications by visiting our website. All current products available (i.e. styles and sizes) are those listed on our website. Visit us regularly as we consistently update our website to provide our customers with the latest styles and offerings.

How are purchases packaged ©
Purchases are shipped directly from stocks, and are all packaged in its original box. Merchandises are carefully surrounded in protective material.

How can I view the details of my transaction © 
After we send the order, we will have a package tracking number to you , and we will tell you wich web link to track the package . if you have some question about the shipping , you can contact us any time, we will help to find the answer. thanks .

I received the wrong merchandise, what should I do ©
Customers have an option of either requesting a refund or an exchange for their merchandises. This request must be forwarded to us within 7 business days from delivery, and in both options, returned to our center within ten business days from the date of receipt. The return address will be provided to you by a customer support staff after receiving your request. Refer to our return policies for further details.